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Expert support for your Microsoft SharePoint platform

We can give you the helping hand you need to ensure your Microsoft SharePoint platform is delivering maximum value, allowing your people to create, store, share and collaborate on information your organisation relies upon.


Modernise your document management and collaboration

Many organisations understand the value SharePoint can bring, but it’s maintaining the service that becomes a challenge. You might have skills gaps or limited capacity to meet service demand, or there is a more critical need for foreseeing and communicating issues and change. At Advania, we can help you realise the benefits of managing your information, whether it’s held on premises or in the cloud.


Trust in our Microsoft SharePoint expertise

Whether you need help with harnessing the power of your SharePoint platform or you’re planning your move from an on-premises SharePoint Server to the cloud, we’ll give you robust, expert support that’s tailored to your requirements.
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Support following recognised standards

Our SharePoint support service model is delivered by teams fully trained and certified in Microsoft’s core technology, and aligns with the Microsoft Roadmap, the ITIL framework, as well as ISO 27001 and ISO 9001 standards.

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Planned and measurable approach

We’ll always begin by defining the type of assistance you require running SharePoint. Then, we work alongside you to maintain and monitor your platform to ensure you get what you need from it.

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Tailored to your business needs

We can provide a package of support ranging from technical service desk expertise and active management on key tasks such as service-pack installation to broader insights that inform your overall strategy.

SharePoint code support

Sharepoint code support
Our service desk will handle all troubleshooting and resolution on issues relating to SharePoint and SharePoint Online code. Our staff are certified in SharePoint services and all support is carried out in line with the industry recognised ITIL framework.

Technical and admin support

We’ll provide a channel for incident management and fulfilment of user requests, administration tasks, issue recording and escalation. We’ll deliver all of this remotely and to service level agreements that we have defined with you.

Advanced monitoring

Our monitoring and alert service is designed to minimise disruption caused to you by any degradation in service. Using the inbuilt Tenant Health Dashboard, our team will flag issues with you and escalate where appropriate.

Analytics and insights

Our basic analytics and insights give you a greater understanding of performance and usage, while our elite digital insights package for Microsoft 365 includes an Advania service owner and updates from Microsoft’s service health and change roadmaps.

AI capabilities with SharePoint Premium

SharePoint Premium is the advanced content management and experiences platform that can help you enhance, manage and extend your content with artificial intelligence (AI) powered workflows. It offers capabilities already available through Syntex, along with new experiences and solutions such as the Business Documents app, Document Portal and the Enhanced File View. SharePoint Premium enables content governance, such as data access governance, content event insights and AI-driven policy recommendations.

SharePoint and OneDrive: modern document management

SharePoint has long set the standard for on-premises and cloud-based document storage and collaboration for organisations. OneDrive, meanwhile, gives users personal cloud-based storage for easy collaboration. Leveraging these platforms, we can help you transform your document and information management, from quick-start migrations to AI-powered search and automated workflows.

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Looking for your next SharePoint-based Intranet?

We’ve partnered with Fresh to create attractive, world-class intranets that are easy to design and build. Residing in SharePoint, you can bring your Microsoft 365 channels together to form a one-stop shop for company news, employee collaboration and business-critical info that everyone needs to access.

With Fresh you get more than just a new intranet. You’re gaining a strategic partner, backed by decades of experience and with clients all over the world, to create an engaging and successful intranet.

Discover our case studies

We are the tech company with people at heart – this means we’re passionate about delivering the transformation you need through the power of the cloud. Take a look at how we’ve worked in partnership with our clients to help them succeed with Microsoft 365.

An award-winning trusted Microsoft partner

In the UK, Advania is recognised as a full Solutions Partner for Microsoft Cloud and an Azure Expert Managed Services Provider, ranking us among the global elite of Microsoft partners.

For your business, your people make the difference. For us, it’s no different – our success is your success. With Advania, you can trust you are gaining the best support and expert advice.

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Get expert support with your Microsoft SharePoint

Whether you need actionable insights on upcoming SharePoint updates or ongoing tech and admin services to meet the complex needs of your organisation, speak to our experts to start building your SharePoint support package.