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Microsoft Teams Voice

Cloud calling for seamless communication

Microsoft Teams Voice expands the functionality and use of Microsoft Teams to connect with traditional phone numbers outside of your Microsoft tenant. Teams Voice services from Advania will put you in pole position to leverage cloud-based calling to maximum advantage, together with expert guidance on how to make Teams your productivity and collaboration hub.

Microsoft Teams Voice: connecting the world through the cloud

As your organisation embraces new ways of working and the needs of a hybrid workforce, many traditional business standards must change to match today’s reality. Telephony has been a critical part of professional communication since its inception, but modern methods require you to think differently about your phone system. Whatever your needs, cloud-based calling represents the future of business telephony, ensuring you get the most from your investment and provide greatest service for your clients and users.


Futureproof and flexible: how Microsoft Teams Voice answers your needs

Adopting an entirely new system can feel overwhelming, but Microsoft Teams Voice offers a solution that is both simple and transformative. Having supported more than 100,000 users to harness the benefits of a cloud-based phone system via Teams, we will work closely with you to ensure that Teams Voice delivers the communication hub you need and provides long-lasting value to your organisation. Here’s how.

Futureproof communication

Integrating your phone system into Microsoft Teams means you are prepared and ready for the PSTN switch-off. More than that, you’ll also benefit from the evergreen nature of cloud telephony – no more waiting for maintenance or relying on retroactive fixes for communication problems.

Seamless integration

With millions of people relying on Teams for all aspects of their work, integrating your telephone system increases its functionality as a one-stop hub for your people. Bespoke apps and integrations can also be added, thanks for our Teams Voice experts.

Bespoke solutions

We can help you choose a Teams Voice calling plan that suits your needs. Our unique Microsoft Teams Direct Routing options provide full voice functionality, with additional specifications and bespoke solutions available via third-party integrations. If you’re already using Teams, you just need to add a Teams Phone licence to get started; if you haven’t adopted Teams yet, we can support you on your journey.

Communication unleashed

Microsoft Teams represents one of the world’s leading productivity and communication hubs, and Microsoft Teams Voice takes its functionality to new levels. As an add-on for your existing Teams environment, Teams Voice gives you the flexibility to make and receive phone calls from traditional phone lines wherever you are. The world of cloud-based communication now includes non-cloud sources with Microsoft Teams Voice.

Microsoft teams communication unleashed

We work with the some of the most forward-thinking organisations

We’re proud to have helped a variety of businesses adopt and deploy Microsoft Teams, and can offer you the same expertise and breadth of service.

Accelerate your long-term vision with Teams Voice

With an uncertain global economy and a focus on sustainability and fiscal security, organisations everywhere are looking for the tools that will help them do more with less. Finding ways to cut expenses without cutting corners is the name of the game, and Teams Voice offers you modern communication with your long-term goals in mind.

Reduce costs and complexity

The most results-driven organisations look for opportunities in every challenge. Switching to Microsoft Teams Voice can reduce your ongoing communications expenses and simplify your telephone processes and systems. Organisations that switch to a cloud-based system can save an average of 30% to 50% on their current costs. With communication a priority for businesses everywhere, Teams Voice represents a golden opportunity.

Break free from dated technology

The constraints that are holding you back from embracing a fully unified communications strategy can be removed by adopting Microsoft Teams Voice. With your tools based in the cloud, you can easily scale up or down to meet the changing requirements of your business without spending any additional cost on equipment. Teams Voice lets you break free from older, on-premise private branch exchange (PBX) systems and engage with the modern chat and telephone solutions that your people need.

Configured to your needs

At Advania, we will ensure you get more from your deployment than just basic call-and-video functionality, giving you a fully integrated experience for your users. We can support you with your Teams Voice configuration and connect with your Microsoft 365 productivity and business apps to enable and increase your hybrid working potential, while making sure to incorporate the highest standards of security and data governance.

Why introduce Microsoft Teams Voice now?

Increasingly, work is becoming a thing that we do, rather than a place that we go. The cloud has accelerated this change, revolutionising the way we work and providing the foundations for greater security, efficiency and scalability. Many organisations now benefit from the collaboration and productivity tools offered by modern workplace apps such as Teams, but their phone systems often lag behind. With the public switched telephone network (PSTN) network being switched off in the UK in 2025, organisations need to consider embracing wholly digital telephone systems in a post-PSTN world.

The solutions you need, the services we deliver

Microsoft Teams Voice puts a host of powerful features into your hands. Depending on the plan you choose, you can benefit from maximum flexibility, ease of deployment and simpler ongoing operations and upgrades. Here are some of the benefits Microsoft Teams Voice can offer.
GPT stands for Generative Pre-trained Transformer. This transformer is a Large Language Model (LLM) which has been trained on a huge database of internet-based text to generate human-like conversation. The ‘Chat’ part of the name refers to it being a chatbot. ChatGPT has become a global phenomenon with well over 100 million users. Microsoft Copilot (formerly Bing Chat) and Google Bard are two common alternative tools.
Embrace a system that offers a phone system commensurate with the needs of modern business. You can take advantage of auto-attendant, cloud voicemail, call queues, direct routing and audio conferencing.

Teams brings the highest levels of security, with two-factor authentication, single sign-on through Active Directory and data encryption. GDPR compliant, Teams Voice also comes with a range of additional compliance features that mean your communication remains as secure as the rest of your cloud data.

You can monitor, analyse and manage your voice calling from the Microsoft 365 admin console within Teams. You’ll be able to view usage, provision users, assign phone numbers and port existing numbers all from one central location. Additionally, we can provide enhanced reporting and number management through multiple third-party integrations.
As Teams is hosted in the cloud, you can scale up or down as your needs require, quickly and without disruption to your operations and users. When important upgrades are issued by Microsoft or new features become available, you can adopt them instantly without a drain on your resources.

Expand your communication network with Advania’s expertise

We offer Microsoft Teams Voice services to fit all types of organisations, whether you need large-scale telephony expertise or are a single person operation. We can provide a full spectrum of consultancy and support, including design and delivery, SIP trunks and data centres, as well as ongoing managed services – offering a single source of expertise for all your needs. 

An award-winning trusted Microsoft partner

In the UK, Advania is recognised as a full Solutions Partner for Microsoft Cloud and an Azure Expert Managed Services Provider, ranking us among the global elite of Microsoft partners.

For your business, your people make the difference. For us, it’s no different – our success is your success. With Advania, you can trust you are gaining the best support and expert advice.

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Talk to us about your cloud-based communication needs today

With the world rapidly becoming cloud-centric, your most critical business solutions must keep pace with industry as a whole. Our experts are ready to work with you to revolutionise the way your people communicate, as part of a strategy to accelerate your sustainability goals that drive your long-term success. We have the best people available to support your Microsoft Teams Voice adoption and they are waiting to hear from you.