Viva Topics now in Microsoft Teams

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Microsoft Viva Topics can enhance employee experience by making information sourcing and sharing as pain-free as possible.

Searching for the information they need to do their jobs effectively is something that takes employees more time than many of us appreciate. As this is an activity integrated into almost everything we do, it

Free up time and resource with Viva Topics

What could your people achieve if they used this time for innovation and furthering your business strategy?

By their very nature, businesses store and use vast volumes of data integral to their smooth operation and success.

However, many share the challenge of finding and consolidating their data and documents as efficiently as possible. It could be residing across multiple systems, stuck in silos, or undocumented, inside people’s heads.

While the cloud has revolutionised how employees can access organisational information, it often takes time to assess its relevance. And especially in larger organisations, leveraging experts’ knowledge is often an opportunity lost, as employees may not know who to approach.

Enter Microsoft Viva Topics, one of Microsoft Viva’s four new tools designed to transform how information is managed and deliver rich and satisfying employee experiences.

What is Viva Topics?

Microsoft Viva Topics, known initially as Project Cortex Topic Experiences, is part of Microsoft Viva, Microsoft’s new employee experience and engagement platform.

Viva Topics discovers and organises company-wide content, including people profiles, from across Microsoft 365 and SharePoint. The tool then surfaces the information in topic cards, topic pages and topic centres.

The search function makes it easier and faster to find what you’re looking for, presenting content and subject matter experts in contextualised ways.

Viva Topics uses machine learning and AI to harvest information stored inside Microsoft 365 and SharePoint and the Microsoft Graph to organise your content into topics. You can manually adjust these automatically generated topics by amending the topic’s description and adding other resources and people profiles.

You can also create topics from scratch and AI will add other relevant content to the topic.

Viva Topics is available as an add-on to all Microsoft 365 plans and SharePoint stand-alone plans. Currently, you can use the Viva Topics app in Microsoft Teams.

Microsoft is working to extend Viva Topics beyond Teams and surface topic cards inside other Microsoft 365 apps, including Outlook and SharePoint. Topics allow people to remain in their workflow instead of breaking away to look for information.

 

Viva Topics – integrating knowledge from other data sources

Viva Topics enables you to bring in knowledge from other systems. Using connectors and APIs, the tool integrates with 130 data sources, including ServiceNow.

How Viva Topics improves employee experience

Viva Topics Card within Microsoft Teams
A Viva Topic card surfaced in a Teams channel

 

Viva Topics brings the knowledge to your employees, liberating them from time spent searching for information and switching between apps. Viva Topics will extend beyond Teams to other Microsoft apps, so Viva topic cards will appear where your people are.

Hovering over the link to a topic card opens an instant summary, e.g., on a project, concept, or discipline. The card lists core documents and top subject-matter experts without users having to navigate elsewhere and search databases.

Selecting the topic card opens the topic page, helping employees learn more about the topic. The topic page gives a more granular view of the information, including definitions, videos, related topics and curated discussions and communities.

Viva topic page with suggested files
Viva topic page with suggested files and pages
 
Viva Topics related topics
Viva topic page displaying related topics
  Viva Topics includes powerful discoverability functionality. It introduces adjacent topics your people may not know of, enabling them to dive deep and surface relevant answers, experts, and content.
Curated discussions from Viva Topics
Viva topic page with curated discussions and communities
Not only does Viva organise information into topics – it connects users to subject matter experts too. Employees can look at their profile cards to view areas of expertise and experience. Employees can also submit questions to experts that Viva Topics recommends.  
Viva topics asking an expert a question
Submitting a question on a Viva topic to an expert
And Viva Topics saves the responses, making that information available to the next person asking a similar question. This is designed to aid efficiency and preserve valuable organisational knowledge.  
Saved questions on Viva Topics
Saved questions and answers on a Viva topic
Employees can find and follow the information in your organisation in the Topics centre, like suggested learning courses based on the topics they already follow.  
Viva Topics Centre screenshot
The Viva Topics Centre
Content managers and department heads can customise and refine topics and filter to those which give the most and least engagement, shaping how information flows across your organisation.  
Editing Viva Topics
Manually editing a Viva topic

Viva Topics admin and controls

Viva Topic management screenshot
Managing a Viva topic
To enable you to plot the right adoption journey for your organisation, Viva Topics comes with a comprehensive admin control set. All functionality is switched off by default. Controls include who can administer topics – the human curation part – and which areas of Office 365 can or can’t be used for topic gathering.  

Microsoft Viva Topics – quick FAQs

What is Microsoft Viva Topics?

Viva Topics discovers and organises company-wide content, including people profiles, from across Microsoft 365 and SharePoint. The tool then surfaces the information in topic cards, topic pages and topic centres.  

How do I use Viva Topics?

Viva Topics is available as an add-on to all Microsoft 365 plans and SharePoint stand-alone plans. Currently, you can use the Viva Topics app in Microsoft Teams.  

Is Viva Topics free?

No, it’s available as an add-on to your existing licensing.  

How can Viva Topics enhance employee experience?

Viva Topics brings the knowledge to your employees, freeing them from time spent searching for information and switching between apps.  

Viva Topics security and compliance

Microsoft Viva Topics is founded on the security and compliance of content enforced across Microsoft 365. Viva Topics applies restrictions on the scope and availability of topic information shared by the tool, preventing users from accessing information they’re not authorised to.  

Get help with Microsoft Viva Topics

For support and advice on Viva Topics, you’re welcome to contact us.  

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