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Business Applications Support

Tools developed to address your needs

As your business evolves and face new challenges, the tools you rely on must keep pace with your changing needs. Business applications streamline and optimise the everyday tasks and processes that drive your organisation, but choosing wisely is crucial to generating maximum value from your investment.

Advania has more than two decades of experience providing business application support, ensuring that your organisation gets the full value from your enterprise resource planning (ERP), customer relationship management (CRM) and line-of-business solutions.

OVERVIEW

Adding value to your business with business applications support from Advania

The most successful organisations embrace the most advanced and cutting-edge tools at their disposal. From warehouse monitoring to cash management and from your sales team to your supply chain, every aspect of your business can be improved with the right tools in place – but you may need support to ensure that your apps deliver the value you envisaged. With our expert service, we can provide a personalised guide to overcome the business application hurdles you may be facing.
Features

How business applications can transform your organisation

Business applications can drive evolution and transformation for organisations. Designed specifically to answer the challenges of modern business, you can optimise processes, enhance collaboration, leverage data insights, improve customer experience and enhance agility and innovation. Achieving your strategic goals and being competitive across all your propositions can be accelerated with modern business applications.

Understanding your environment

We’ll evaluate your front and back-office functions, as well as reviewing existing applications, workflows and data needs. Once we’re familiar with your current status, we’ll propose improvements that will make a significant business impact, either optimising existing systems or, where appropriate, implementing new line-of-business solutions.

Integrating for greater coherence

We assess your existing technology portfolio to decide which applications and services can be brought together, whether using APIs or through effective business intelligence, reporting and analysis. You’ll benefit from seamless interaction between processes and true management information.

Expert support, exemplary service

Our dedicated team has more than two decades of experience providing Business Applications Support, including first and second-line support for an array of common enterprise applications. Our service desk supports many line-of-business bespoke applications, following standard operating procedures, defined together with you.

Transform how you work (with modern business applications)

By reimagining your business with modern applications and solutions at its centre, you’ll see improvements in your efficiency and productivity, as well as your day-to-day employee and client experiences.

Smarter, user-centered processes

With Microsoft Dynamics 365, you can move your enterprise resource planning to the cloud, bringing security and agility to your processes, all integrable with your legacy business apps and your wider Microsoft stack. Customise and develop bespoke applications with Power Platform and embrace content AI for your document management with Syntex.

Optimise crucial processes

Business applications make many typical business processes cheaper, quicker and simpler, streamlining finances, operations, supply chain, manufacturing, reporting, procurement and other functions into a single system. CRM applications, meanwhile, can give an entire business an instant picture of an individual customer or prospect.

Build a platform for innovation

Nobody knows the challenges you face better than your people. Microsoft Power Platform offers a platform of low-code tools that are intuitive and collaborative, offering solutions to create flexible and efficient solutions, unlocking the full potential of your data and automating daily processes.

Business applications that Advania can support you with

Beyond the power and potential of Microsoft Dynamics 365, we have extensive experience across a wide range of other business applications. We can support your choice of platform and empower your people to be more productive and your organisation more successful. From small businesses to Premier League football clubs, we’ve helped organisations take greater control over their finances, accounting, operations and management with our range of expert services and consultancies. Here’s where we can help.

Customer Relationship Management

The journey to finding the ideal Customer Relationship Management system can often feel overwhelming and intricate. While enhancing customer engagement and satisfaction is paramount for every organisation, it’s crucial to choose a solution that aligns perfectly with your specific needs. Advania’s adaptable methodology in CRM system selection guides you through the options available to you, delivering a tailored shortlist that showcases the most effective solutions for your operational demands and financial considerations.

Line-of-business solutions

Advania’s business applications support for you

Here are just a few of the typical functions and tasks where our services make a difference, giving you the tools to cut time, cost and effort for your people.

Financial management

  • Accounts receivable/payable
  • Bank reconciliation 
  • Fixed-asset management 
  • Month / year-end closing 

 

Sales and service management 

  • Accounts receivable/payable
  • Bank reconciliation 
  • Fixed-asset management 
  • Month / year-end closing 

 

Project management

  • Accounts receivable/payable
  • Bank reconciliation 
  • Fixed-asset management 
  • Month / year-end closing 

 

Supply chain management

  • Accounts receivable/payable
  • Bank reconciliation 
  • Fixed-asset management 
  • Month / year-end closing 

 

Operations management 

  • Forecasting 
  • Production planning 
  • Manufacturing capacity 
  • Warehouse management 

 

Reporting and analytics 

  • Forecasting 
  • Production planning 
  • Manufacturing capacity 
  • Warehouse managemnt 

 

 

 

ERP consultancy and system selection

The process of researching and selecting the right ERP system can be difficult and complex. Financial and operational efficiency are central to all organisations, but you have to ensure you make the right decision for your needs. Advania’s flexible approach to ERP system selection helps you navigate the options and provides you with a shortlist that represents the best solutions for your technical and budgetary requirements.

Business applications services

Enterprise business application support to revolutionise your workforce

Transform your day-to-day operations – from the back office to the boardroom – with enterprise application support from Advania. With more than two decades of experience in solutions and successful client consultancy, we can guide you through the decisions and deployments that lead to optimised and integrated success.

How Advania’s enterprise application support can help your organisation

Where our business application support focuses on specific software needs and individual tools, enterprise application support covers large-scale, integrated software systems that are critical to your overall operation. Spanning multiple departments or functions, these systems may often manage complex workloads across your teams and be responsible for entire enterprises.

Managing, optimising and upgrading these systems is not always simple, and if you’ve been working with an ERP solution for many years, you’ll be aware of how disruptive and costly these challenges can be. Advania’s enterprise application support will help you connect and streamline your business through Microsoft’s cloud-based and on-premise business technologies, taking the complexity out of connection and the stress out of streamlining – letting you focus on the things that drive value to your business.

Track and optimise

We’ll help you get the most from your ERP tools by analysing the insights that you need to react and plan proactively.

Extend, enhance and customise

We’ll support you to define and select the right solution for your business, integrating your new tools with your key bespoke apps where required.

Partner and peace of mind

We’re not like other service providers. We can provide expert enterprise application support at all stages, from early-stage consultancy to ongoing, end-to-end managed services

A support model that’s tailored to you

When it comes to your business applications, the best time to seek advice is today. An expert opinion can shape your decision when choosing the right ERP or CRM tool, or might offer a helping hand with current user issues and technical admin. At Advania, we understand that organisations may need guidance at any stage, which is why our enterprise application support model is designed to support you at every stage of your journey.

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Discovery

Our consultants will review existing applications, processes and workflows to decide whether to optimise your existing systems or to implement new line-of-business solutions.

Integration

We’ll ensure that the applications you rely on are integrating securely with your ERP, CRM and business intelligence solutions, and will advise you on other tools that can work alongside them.

Ongoing support

Our managed services include first- and second-line support for enterprise applications, including Microsoft Dynamics GP. Working to agreed procedures and service levels, we’ll complement the support your help desk provides with our expert services.

An award-winning trusted Microsoft partner

In the UK, Advania is recognised as a full Solutions Partner for Microsoft Cloud and an Azure Expert Managed Services Provider, ranking us among the global elite of Microsoft partners.

For your business, your people make the difference. For us, it’s no different – our success is your success. With Advania, you can trust you are gaining the best support and expert advice.

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Tell us about your business application goals

Our decades of expertise make us the perfect partner to transform your workplace and revitalise your workforce. Our experts are waiting to hear how we can help you accelerate your digital workplace goals today.

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