CASE STUDY
To stay ahead in the mid-tier insurance broking market, Tysers needed its services to be supported by cloud-first, forward-thinking IT infrastructure that enables its people to thrive in a world of hybrid working.Â
Based at the heart of the world’s premier insurance market in London, Tysers handles in excess of £2.75bn of annual premiums working with leading (re)insurance markets worldwide to deliver risk solutions to a global client base. Tysers prides itself on providing forward-thinking, nimble solutions and, more than being simply a service provider, acting as a partner and advisor to its clients.
Services
Microsoft 365
Azure
Fresh
Professional Services
Managed Services
Digital Transformation
Industry
Finance and Insurance
Organisation size
1,200+ employees
Completion Date
January 2022
Rapid growth from several acquisitions had resulted in the business dealing with multiple teams, platforms, applications and tools, all of which were hampering proper integration and paralysing IT operations.
Group-legacy, end-user compute, and an on-premises data centre environment were both limiting organisational agility, thereby increasing risk and cost, and eroding acquisition returns.
Internal and external communication and collaboration challenges, post-acquisition, were also exacerbated by Covid-19 remote working, and the need to accelerate the solutions to these issues, in the form of a digital transformation roadmap, was even more urgently required.
We were selected as a long-term partner to implement a Digital Workplace and guide the integration and transformation of IT systems. In addition to this, Tysers had already selected us for their service desk and infrastructure management.
Our team worked in partnership with Tysers to develop a business case outlining the solutions, timelines, costs and long-term benefits of the proposed project. The business case was the primary factor in attaining buy-in at board level for the project.
A clearly defined business change and adoption strategy was put in place to profile and understand end users within the business, which in turn informed the deployment, roll-out and training requirements the business would need. The Tysers ‘Work Anywhere Project’ was then designed to transform the way Tysers’ users could operate, improve security and be an ‘all cloud’ model removing all reliance on on-premise infrastructure.
With a strong focus on momentum, agility and futureproofing its business, Tysers continues to work with Content+Cloud to deliver its digital transformation into the coming years.
The ongoing services and support we provide are designed to ensure Tysers continues to adapt as it evolves, enabling the organisation to focus on being a data-driven, digital-first and digital-forward business.
Kick-starting its digital transformation also means systems and technologies inherited through any future acquisitions, can be quickly and efficiently integrated.
Steve Jolley
CIO
Tysers
Steve Jolley
CIO
Tysers
Take a look at some of the results that stood out for Tysers.
seats migrated to the Microsoft Cloud
reduction in Central London office space requirements
reduction in support incidents
CSAT score, up from 4.5 (out of 5)
Whether you’re facing similar challenges to peers across your industry, or you have a unique need for something different – speak to us to find out what we can do.
