Unified Communications: Bringing everything together

Unified communications is all about integrating voice, video, and messaging into one seamless system. By connecting these tools, businesses can simplify communication, improve collaboration, and boost productivity. It also enables flexible working, keeping teams connected no matter where they are.

What are the benefits of unified communications

When you bring your communication tools together, everything becomes simpler and safer. Centralising solutions reduces the cost and complexity of managing multiple platforms, while minimising the risk of data breaches from fragmented systems or unsecured third-party apps. With built-in encryption and robust access controls, unified communications keep sensitive information protected, without compromising on seamless collaboration.

Reduce complexity

Simplify your communications with one integrated solution. By bringing all your services under a single provider, you cut through complexity, eliminate compatibility headaches, and make vendor management effortless.

Lower your IT costs

Bring everything together and save more. By consolidating voice, video, messaging, and collaboration tools into a single platform, you eliminate the need for multiple licences and vendor contracts, while removing the burden of supporting outdated hardware.

Enhance your security

Keep your business protected without slowing down. With enterprise-grade security built in, you get encryption, compliance controls, and guaranteed uptime, so your data stays secure and your teams stay connected and productive.

What unified communications solutions do we offer?

Looking for a more reliable, simple, and secure platform for voice and data? Whether you want to modernise your calling capabilities or upgrade your current setup, our experts are here to help.

We’ll work with you every step of the way, assessing your needs, planning the right approach, and delivering and managing tailored voice and data solutions that fit your business.

Microsoft Teams Voice

Make, receive and manage calls securely and seamlessly through Microsoft Teams.

Microsoft Teams Rooms

Deliver a consistent, high-quality meeting experience with the latest hardware.

Enjoy a unified meeting experience for both in-room and remote participants.
Benefit from one-touch meeting join, seamless screen sharing, and intelligent camera tracking.
Stay secure with device management, identity protection, and compliance powered by Microsoft Entra ID, Intune, and Defender.
Hardware for Microsoft Teams Rooms

Operator connect

Make the move to Teams calling quickly and securely.

Enjoy a straightforward setup through your Teams Admin Centre.
We handle connectivity and call routing between the PSTN and Microsoft Teams.
Benefit from seamless number procurement and porting.
Simplify configuration and management with a single vendor relationship.

Direct routing

A secure, scalable solution for businesses with complex requirements.

Bring your own

Enjoy the flexibility to integrate your preferred telephony infrastructure into our platform.

Bring your own carrier for greater control over costs, compliance with regulatory requirements, and enhanced geographic coverage.
Bring your own registration to easily connect endpoints, including door entry systems, into your platform.
Bring your own trunk to integrate your own devices such as PBXs, contact centres, platforms, and third-party SIP providers.

Benefit from our expertise

As a Microsoft Cloud Solutions Partner with deep voice experience, we specialise in seamless migrations, complex configurations, and custom deployments. Our team of technical experts will help you set up a secure, reliable solution tailored to your business.

Whether you’re exploring unified communications for the first time or upgrading existing technology, we’ll provide the expertise you need to meet your unique requirements and boost productivity.

Case Study

Global rollout of Microsoft Teams Phone to 1,000 users

A secure, scalable communications solution for an insurance provider with complex requirements.

A Direct Routing rollout across six countries, migrating 1,000 users from an on-premises phone system to a cloud solution. The project included migration, adoption support, and user training to ensure seamless communication and rapid uptake.

How we support your unified communications journey

Looking for a more reliable, simple, and secure voice and data platform for unified communications and collaboration? We’re here to help you create better connections, for your people and your customers.

At Advania, we work with you to assess, plan, deliver, and manage voice and data solutions tailored to your organisation, ensuring a smooth transition and long-term success.

Managed services

Stay connected, secure, and productive with our managed support.

We combine reactive support with proactive management to keep your business communications running smoothly and securely, so your teams can stay focused and productive.

Professional services

Tailored communications and connectivity solutions designed around your business.

From strategy and governance to readiness and deployment, we provide expert guidance every step of the way.

Technology sourcing

We partner with leading software providers to deliver best-in-class solutions, ensuring you benefit from trusted, proven technologies tailored to your needs.

Leading partners we trust

No matter where you are on your IT journey, Advania is the world-class partner committed to continual service improvement, helping to power your transformation and guide your evolution.

How we can help

We’re with you every step of the way. From initial consultation and solution design to securing the best quotes from our trusted supplier network, we handle the details so you don’t have to.

Our team will validate orders, manage delivery, configure and test your project, and ensure a smooth service handover, giving you confidence and peace of mind throughout the process.

Plan

We start by working closely with you to understand your goals and your existing voice environment. From there, we create a clear roadmap for your communications transformation, ensuring every step aligns with your business objectives.

Transition

We make moving to your new solution smooth and stress-free. Our team handles setup and configuration of your new hardware and services, followed by thorough testing and dual running to ensure everything works perfectly before switchover.

Adoption

Through clear communication and tailored training, we help employees confidently adopt collaboration solutions, so your investment delivers real value across the business and your people don’t just use the new tools, they enjoy them.

Support

The right technical package to support your team.
We provide tailored options designed to complement your internal capabilities, giving you the expertise and resources you need to keep your communications running smoothly and securely.

Scale

With proven methods, advanced technology, and the expertise of our voice specialists, we’ll help you scale your communications solution as your business evolves, ensuring flexibility, reliability, and performance every step of the way.

Frequently asked questions

Why should I choose a Managed Services Provider for Unified Communications?

Partnering with a Managed Services Provider (MSP) ensures your UC solution is professionally deployed, monitored, and maintained. MSPs offer proactive support, scalability, and security—allowing your team to focus on core business activities while communication systems run smoothly.

Can Unified Communications be customised for hybrid and remote workforces?

Absolutely. Our Unified Communications solutions are designed to support hybrid and remote teams with features like mobile access, cloud-based collaboration, and real-time communication tools. We tailor deployments to ensure seamless connectivity across locations and devices.

What is business connectivity and why is it essential for Unified Communications?

Business connectivity refers to the infrastructure including internet, networking, and cloud access that enables seamless communication and data exchange. Strong connectivity is critical for Unified Communications to function reliably across voice, video and collaboration platforms.