Elevate your performance and close critical capability gaps with our managed IT services and expert support to complement your technology team.
From exceptional round-the-clock service desk support to advanced cyber security solutions, you can safeguard your business, strengthen resilience, and accelerate innovation while reducing costs.
Our service offering has been recognised by industry accolades, including MSP of the Year (UK) at the 2025 MSP Channel Awards and being one of only 35 global partners with Microsoft’s Support Service designation.
We deliver transformation that improves your performance, security, and resilience, proven by exceptional customer satisfaction and consistent SLA achievement.
With deep technical expertise, mature service management frameworks, and proactive operational models, we enable you to focus on what matters most, growing your business.
Resolution SLA attainment*
Customer satisfaction score (CSAT)**
Your business is unique, and so are your IT requirements. We collaborate with you to create a tailored service model aligned with your goals, combining our proven expertise with the capabilities you value internally. Working alongside your IT team, we ensure a smooth transition, enhance service delivery, close capability gaps, and extend operational capacity.
Access our specialist support to keep your IT agile, secure, and ready for what’s next. We help you work smarter today while preparing for tomorrow, transforming both your technology and operating model.
We design a service structure aligned with your strategic goals, enabling continuous operational improvement, platform optimisation for performance and cost efficiency, and enhanced security
Our accreditations demonstrate a commitment to the highest standards of security, compliance, and service excellence. As a CREST-certified SOC and Cyber Essentials Plus accredited organisation, we meet rigorous UK government-backed cybersecurity requirements. We also hold SOC 2 Type II certification, an independent validation of our security controls, availability, and confidentiality.
We operate under ITIL V4 best practices for IT service management and hold ISO 27001 and ISO 14001 certifications, ensuring robust information security and environmental responsibility.
These credentials give you confidence that every engagement is secure, compliant, and aligned with globally recognised frameworks, and when you combine this with our technical accreditations from the world’s leading technology innovators you can trust Advania to have the right expertise to deliver for you.
Round-the-clock support to keep your teams productive and your business running smoothly.
Protect against evolving threats with confidence, backed by security specialists working at your side.
We work as your trusted partner, delivering reactive support and proactive optimisation to keep your IT environment secure, efficient and ready for the future. Our subject matter experts help you build a sustainable IT strategy, whether it’s managing complex infrastructures, optimising cloud platforms or driving digital transformation.
Together, we create long-term value and resilience for your business.
Our portfolio of managed IT services enables us to build a service operating model aligned to your goals which will improve operations, reduce expenditure and create greater experiences for people in your organisation. Here are a few of the ways we can help:
Exceptional managed services start with strong partnerships. We collaborate with leading technology innovators to deliver proven, reliable solutions, so you can focus on being the best in your field.
Managed IT services allow you to source the provision of maintenance, proactive management and optimisation of your IT systems from experienced service providers.
A managed service provider (MSP) delivers a comprehensive range of services and solutions including service desk, device and endpoint management, identity and access management, network management, cloud management and optimisation, cyber security, technical support and more.
Partnering with a Managed Services Provider (MSP) gives you access to specialised expertise and advanced technologies without the cost and complexity of building those capabilities in-house.
An MSP helps you reduce risk, improve resilience, and optimise costs by delivering proactive monitoring, cyber security, and round-the-clock support.
With predictable pricing models and scalable services, you can focus on strategic priorities while your MSP ensures your IT environment runs smoothly, securely, and efficiently. This partnership also helps you keep pace with rapid technological change and maintain compliance without overstretching internal resources.
* For managed support tickets of all priorities across 2025, excluding SOC and NOC
** From 2025 Advania survey of Advania managed services customers
