Business applications are designed to simplify and automate essential organisational processes. They include solutions for Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM).
ERP platforms bring together core operations, such as finance, supply chain, projects and manufacturing, into a single system, improving efficiency and enabling smarter decision-making. CRM systems help businesses manage customer interactions, optimise sales workflows, strengthen relationships, and drive revenue growth.
Microsoft Dynamics 365 is a cloud-based suite that combines ERP and CRM capabilities in one integrated platform. It works seamlessly with Microsoft 365, Azure, Power Platform and Copilot, giving organisations the tools to connect data, processes, and people for greater agility and insight.
Cut down on repetitive, manual tasks, save time, and reduce errors with intelligent automation that streamlines workflows.
Equip your sales teams with tools for automated lead management, predictive pipeline analytics, and actionable insights to close deals faster.
All-in-one business management solution, designed for SMEs.
Streamline the sales process and close deals faster.
Respond to issues quicker and improve customer support and management.
Transform field operations with intelligent scheduling and work management.
From process automation and real-time reporting to application modernisation, our accredited experts will help get the most out of your implementation using Power Platform’s low-code suite of tools that fully integrate with Dynamics 365.
Our team of consultants, developers, and support specialists work together to design, build, and maintain ERP and CRM solutions tailored to your organisation. Consultants focus on strategy and solution design, developers customise and configure applications, and our support team ensures smooth operations, handles incidents, and drives user satisfaction after deployment.
As a Microsoft Solutions Partner for Business Applications, with specialisations in Small and Midsize Business Management and Low Code Application Development, we bring proven expertise to design, configure, and implement enterprise-grade solutions that fit your unique needs.
Whether you’re exploring business applications for the first time or upgrading existing systems, we’ll provide the technical know-how and guidance to help you achieve your goals and boost productivity.
We accelerate your Dynamics 365 and business apps transformation through managed services and expert professional support tailored to your business objectives. With strategic technology sourcing, we ensure you have the right solutions and partners to optimise performance, strengthen security, and scale with confidence.
Our Microsoft specialists help you choose the right Dynamics 365 licences and manage them easily through our self-service portal.
No matter where you are on your IT journey, Advania is the world-class partner committed to continual service improvement, helping to power your transformation and guide your evolution.
Our technology specialists work with you through targeted assessments and interactive workshops to uncover where business applications can deliver the greatest impact. We’ll help you build a strong business case and ensure you’re fully prepared to deploy ERP or CRM solutions securely and in line with industry standards.
Using our proven five-stage framework, we provide a clear strategy, roadmap, and foundation for long-term success. Alongside this, our adoption and change management experts focus on the human side of transformation, keeping your teams informed, engaged, and confident throughout the process.
To maximise user adoption and minimise disruption, we deliver a tailored programme of communications, workshops, and training designed around your organisation’s needs.
We start by understanding your business, systems, and processes, determining whether to optimise existing solutions or implement new ones.
Our technical experts configure, develop, and deploy your solution, including any required integrations with third-party applications.
We create and deliver communication and training plans, led by our business change and adoption specialists, to prepare your teams for success.
Comprehensive testing ensures quality and readiness. We design and execute test cases, resolve issues, and confirm your solution is ready for live deployment.
We manage the roll-out and provide post-launch support, transitioning to a model that complements your internal capabilities when needed.
ERP (Enterprise Resource Planning) systems integrate core business processes such as finance, supply chain, and operations into a single platform for greater efficiency. CRM (Customer Relationship Management) focuses on managing customer interactions, sales, and service to strengthen relationships and drive growth.
Other business applications include tools for project management, marketing automation, and business intelligence. Each serves a unique purpose, but together they can create a unified, connected business ecosystem.
Start by aligning your choice with your business goals and operational needs. Key factors to consider include integration with existing systems, ease of use, scalability, vendor support, and total cost of ownership.
Our solutions consultants can work with you to assess, plan, and deliver a secure, cost-effective CRM or ERP deployment tailored to your organisation.
Microsoft Dynamics 365 is a suite of ERP and CRM applications designed to help organisations manage essential functions like finance, operations, sales, customer service, and marketing.
The platform includes solutions such as Dynamics 365 Sales (CRM), Dynamics 365 Business Central (ERP), and Dynamics 365 Field Service. It integrates seamlessly with Microsoft 365 and Power Platform, enabling workflow automation, data insights, and improved collaboration across teams.
As a Microsoft Cloud Solutions Partner with a Business Applications designation, our certified Dynamics 365 and Power Platform experts design, configure, and implement solutions that streamline operations, enhance customer engagement, and support long-term growth.
Let’s explore how Microsoft Dynamics 365 can connect your people, processes, and data for smarter decisions and greater efficiency.
